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1.7 Based on 141 reviews
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  • Customers like
    • Wait time 4
    • Friendly nurse practitioner 4
    • Service 3
  • Customers don't like
    • No action on complaint 5
    • Poor customer service 4
    • Service 4

I have been having a red eye for the past two days, so decided to go to the CVS Minute Clinic in DC to make sure I wouldn't need antibiotics if it was an infection. I was received right away and system was very efficient. The nurse was kind, asked me a multitude of questions, and checked my eye. After her thorough checkup she proceeded to type my symptoms into Google and after Uveitis popped up she declared that this could be the condition I... Read more

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I was waiting at a minute clinic and decided to read the reviews. It is very odd that most reviews have comments ripping the reviewer. Clearly people from the clinic are monitoring these complaints and trying to save face. Minute clinic is exactly what it is. A stop gap for when a doctor appointment can not be had. Expect long waits and average to poor service. Take your script and run. Getting medical treatment on Sunday morning is better than... Read more

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You wouldn't believe that I waited almost an hour to be seen and was 2nd in line. Doc comes out and takes the first person. Right away the person comes out and leaves and I'm wondering why. Waited 20 min after that then doc comes out to ask me if I am waiting to be seen. No one else is around and on the screen I am next in line. She tells me she doesn't feel well and that she's leaving. SO SO UPSET! Read more

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I went in with a sinus infection but because I didnt have a fever, she wouldnt prescribe antibiotics. I told her about my chronic sinusitus history, but she treated me like I didnt know what I was talking about. Went to my own doctor and was prescribed antibiotics right away. I'll never go back to the CVS clinic! I used to get my prescriptions there, but never again. I'm a grown woman and was insulted to be treated like a child. Like what... I... Read more

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Went to the Chandler heights location yesterday Hillary Nurse Practitioner unfriendly I know when I have a sinus infection and know my body she could care less. No help gave husband an rx for cough syrup which insurance doesn't cover and pharmacist said over the counter the same. Really people put in better nurses

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Went to minute clinic on Chandler heights yesterday for sinus infection. The nurse practitioner Hillary very unfriendly and acted very uncaring no rx then husband saw her face Him an rx which wasn't covered and when we went to pharmacy to pick up said you can but a different cough syrup over the counter. I won't see her again!

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Horrible service - the nurse made us wait for 90 minutes while she had her lunch at 4:00pm. We were the last patients. I requested that she see us first before taking her lunch break but she refused. Lack of empathy and poor patient interaction- really bad bedside manners.

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I am adding to the list of complaints. I agree that this is customer service at its worst . In addition to poorvservicecthey now charge more for your inconvenience. You wait and wait. Their signs they put up stating they are done see My customers for the day 1 hr before closing, when no one is waiting shame..... I went for a simple to test for a new job. Had to go to another club mic because the sign was up at 6:15. Drove to another location and... Read more

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I'm in Upper Marlboro , MD.. I called before I came someone in the pharmacy told me they took their last one @7.. The machine specifically says 15 minutes before they are scheduled to close which is 7:15..I arrive @6:43 and the machine says they aren't accepting anymore customers due to the capacity of customers or something. No one was sitting out there waiting. I again asked the pharmacist who I spoke with on the phone to verify what time she... Read more

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I was told I could schedule on phone. I tried that but got error saying this location wouldn't accept so I came in to the store. That was over 2 1/2 hours ago and I'm still waiting. No one told me that I could get a text. This person is spending an hour for each patient.

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