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My husband went to Minute Clinic in Agoura Hills (store #9151) last week extremely ill. The nurse practitioner did not even use her little fill in form properly and added her own symptoms in like ear ache and more. Bottom line, she ignored his severe symptoms and...
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Anonymous
Anonymous

You want a "culture"? Then you need a higher level of care than MinuteClinic. Take some responsibility for yourself... just because it is "close by" and you can be seen and ge...

Anonymous
Anonymous

"Terrable" huh ... Lol oh and horrid too!

1.0
I didn't like
  • Over charged
  • Incorrect information
  • Virgina thomas
#1023737
Reply to reviews
I submitted full payment from our HSA for a claim (bill for MinuteClinic). It was processed accordingly, but I was sent a follow up bill for the same amount so I tried calling billing, and like many others reported, no one ever seemed to pick up or allow for one to...
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Anonymous
Anonymous

What a shame that it takes posting about their awful billing Dept on Facebook in order to get any assistance. Maybe one day MC will learn.

2.8
I liked
  • Ability to resolve issue when far away from home
I didn't like
  • No way to resolve issues
  • Inability to get through to human for billing follow up
  • Customer service - billing
#1019109
Reply to reviews

Resolved

Not only does Joan Smith have horrific bedside manner but she is one of the most unprofessional "healthcare providers" Ive come in contact with. As a young women making a responsible decision to seek contraception and not put myself in debt by doing so I went to this...
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Anonymous
Anonymous

Glad you consider $20 a "refund" ... Hope you will take your winnings and your misinformation and NEVER come back as your business will not be missed. Bubye now!!

SaintLilith
SaintLilith

I did not say they have every type of BC I said they provide all the types I can take...papers simply prove that my murmur is benign and I'm not on any kind of medication that...

1.6
I didn't like
  • Poor quality service
  • Lame excuses
  • Lack of information
#860828
Reply to reviews
My daughter went in for a specific vaccinations over several months. The office there could not keep track of what shots were given when and then over billed for a shot that was one more than medically recommended. It seems that after multiple tries of talking to local...
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Anonymous
Michael Barishnakov Esq

You are given a detailed print out of your visit every time you go to Minute Clinic. Therefore you have a complete record of your child's immunization history complete with re...

2.3
I didn't like
  • Being charged for no treatment
  • Poor customer service
  • No action on complaint
#852161
Reply to reviews

Resolved

I have been to the Minute Clinic in Warrenton, VA several times with my son. The first two times we saw a nurse, she was not very friendly, had no patience with my child, just no bedside manner. I extended her grace the first two times, since I figure everyone can...
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Anonymous
Anonymous

1. Why would you give a 5 star rating?2. You did not see a "nurse." You saw a nurse practitioner.3. It sounds like you and your son kept harassing the NP to getting what you w...

Anonymous
Anonymous

You people make a lot of assumptions, and snap judgements about my character, personal attacks on my nature when you don't have all the details. The other appointment was for...

5.0
I liked
  • Wait time is ridiculous
I didn't like
  • Customer service and billing
  • Unnecessary wait
#850861
Reply to reviews
Went to the CVS MinuteClinic in Matthews NC on 8/22/15 to have ear wax build up removed. After a 35 minute wait the Practitioner took me in to interview me, asked a lots of general health questions, filled out some forms and then looked in my ears and stated she could...
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Anonymous
Anonymous

You were seen and examined and given the recommendation to pretreat your ears. Then you came back and it successfully came out. Sounds like the advice worked. You were seen tw...

Anonymous
Anonymous

They "didn't do anything"? Well by your own admission, the provider took a detailed history, performed an examination, attempted to remove the impacted filth from your nasty e...

2.3
I didn't like
  • No service
#698661
Reply to reviews