My husband brought our 3 year old daughter into the MinuteClinic yesterday afternoon and was told she was just congested and told him to buy a decongestant. We knew she had an ear infection going into the appointment, she had severe pain in her ears, headache, a fever, she couldn't eat because of the pain.
The nurse told my husband, she didn't have a fever nor an ear infection, it was not red.
We ended up at the Apple Valley Medical Center Urgent Care a few hours later and were prescribed 10 days worth of antibiotics for a bad double ear infection. I will not go to MinuteClinic again, yes it's convenient but I don't believe you get good care.
Reason of review: Poor customer service.
Monetary Loss: $250.
Preferred solution: Full refund.