Contact Minute Clinic Customer Service
Minute Clinic Phone Numbers and Emails
Toll-Free Number:
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(800) 201-0938
Customer Service:
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(866) 389-2727
Legal:
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(401) 765-1500DMCA Inquiries
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(401) 652-0893
Minute Clinic Emails:
Minute Clinic Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Minute Clinic Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Minute Clinic is 8002010938. 71% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Minute Clinic may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Minute Clinic Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Minute Clinic is 8002010938. 71% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Minute Clinic may ask you for the following information to identify you as a customer: first and last name.
People call Minute Clinic mainly because of request for information, staff, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Minute Clinic is minuteclinicjobs@cvs.com. 71% of customers use this email address to address their issues and concerns.
Contact Information
Minute Clinic Help Center:
Corporate Office Address:
Fax:
Minute Clinic Customer Service Reviews
Received a bill for services because they did not bill my primary insurance properly. Blue Cross rep on the phone with me trying to reach them for almost 90 minutes and they dont answer the call. Called corporate office number and 30 minutes later no one answers and then it disconnects.
Medical care received has been good but terrible customer service if there is any billing or insurance coverage issue.
Previously they lost one of my payments ( received a bill after the NP said it was covered in full ) and I was able to reach someone who told me not to worry as sometimes it takes weeks for a payment to be confirmed, then they sent it to collections.
Summary of Minute Clinic Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Minute Clinic?
Payments and Charges Question:
- “Pay bill”
- “Billing error”
- “Bill”
Request for Information Question:
- “Question on if you do blood work at a health and wellness visit”
- “Problem with my visit at MinuteClinic, San Diego, California Confirm”
- “About by previous appointment”
Staff Question:
- “Customer service”
- “Speak to manager about issue”
- “Poor service”
Account Question:
- “Balance”
- “Paid balance”
- “Account disabled”
Shipping and Delivery Question:
- “Have not gotten my Covid test results”
- “Dot physical log form never received”
- “Have not gotten my Covid test results from 7/17/20 visit”
Activation/ Cancellation Question:
- “Cancel appt”
- “Cancel Covid test”
- “Trying to activate my chart account”
Product/ Service Question:
- “Insurance question”
- “Work documentation”
- “My husband David Moore was talking to add Peter Smith from Minute Clinic about getting a medication for COMO since he tested positive. He was about to prescribe a medication and we got disconnected”
Refund Question:
- “Refund”
- “Still Waiting for my refund check”
- “Refund to account that was charged to my credit card.”
Website/ Application Question:
- “No one on site”
- “The web site keeps timing out”
- “Web site not user friendly”
Employment Question:
- “Need documentation for my employer”
- “Need my name on my result for my employer”
- “Need a letter for my covid yest results for my job”
Return/ Replace Question:
- “Lost check replacement”
Other Question:
- “Reach provider from yesterday”
- “TB test results”
- “Prescription”
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