Minute Clinic Phone Numbers and Emails

Toll-Free Number:

  • (800) 201-0938

Customer Service:

  • (866) 389-2727
  • (800) 201-0938

Minute Clinic Email:

Jobs/ Career

Minute Clinic Contact Information

Minute Clinic Website:

Minute Clinic Online Chat:

Corporate Office Address:

Minute Clinic
One CVS Drive
Woonsocket, Rhode Island 02895
United States
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Minute Clinic Rating Based on 534 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Minute Clinic Customer Service Calls

309 TOTAL
CALLS
00:56 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Minute Clinic Customer Service?

Payments and Charges Question:

  • “Bill”
  • Billing
  • “Billing error”

Staff Question:

  • “Terrible service”
  • “Speak to manager about issue”
  • “I have beeb trying to get a receipt for service for my wife's visit to your clinic so I can present it to my insurer. Can you help?”

Shipping and Delivery Question:

  • “Dot physical log form never received”
  • “Have not gotten my Covid test results”
  • “Have not gotten my Covid test results from 7/17/20 visit”

Request for Information Question:

  • “Information on pneumonia vaccine appointment today”
  • “How to get minute clinic to fill out FLMA FOR POSITIVE COVID”
  • “Appointment”

Account Question:

  • “Account mix up”
  • “Can't create account”
  • “MyChart Login”

Activation/ Cancellation Question:

  • “Cancel Covid test”
  • “Trying to activate my chart account”

Product/ Service Question:

  • “My husband David Moore was talking to add Peter Smith from Minute Clinic about getting a medication for COMO since he tested positive. He was about to prescribe a medication and we got disconnected”
  • “Insurance paid where is my refund”
  • “I have been trying for one month to update my insurance info”

Refund Question:

  • “Still Waiting for my refund check”
  • “Refund to account that was charged to my credit card.”
  • “Refund”

Employment Question:

  • “Need my name on my result for my employer”
  • “Need a letter for my covid yest results for my job”

Other Question:

  • “Covid information”
  • “MyChart disabled”
  • “Covid test”

About

Top Minute Clinic Services

Customer Care, Medical Care, Nurse

Top Minute Clinic Products

Account, Website, Mobile Application

Minute Clinic Pros and Cons

Pros: Convenient, Friendly nurse practitioner, Care, Wait time, Visit was fine

Cons: Customer service, Customer service and billing, Unprofessional service, Service, Poor quality service

Related Companies

CVS Health, CVS Pharmacy, Cvs Caremark, Cvs Photo, Cvs Specialty

Summary

Minute Clinic has been on the market since 2000. It is presented to be a division of CVS Caremark Corporation which is the largest pharmacy health care provider in the United States. The first retail health care centers were launched by Minute Clinic. Currently it has more than 800 locations across 28 states plus the District of Columbia. Minute Clinic is intended to provide good quality health care. The practicians of Minute Clinic has already seen around 18 mln patients. The clinics serves individuals, employers as swell as health insurance plans. At Minute Clinics most insurance plan, cash, checks as well as credit cards are accepted.

Minute Clinic reviews and complaints

Minute Clinic is ranked 378 out of 2334 in Hospitals, Clinics and Medical Centers category

Area Served

USA

Payment Methods

MasterCardAmerican ExpressVISA

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