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Customer service

I rushed to the minute clinic after work and the clinic says it's open until 8. I got there at 7:30 with no one in line.

They wouldn't take me today only offered to take me the next day.

I work 3 jobs. It is hard enough for me to get there then let alone wait a day or two.

Product or Service Mentioned: Minute Clinic Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 21, 2017.
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So the clinician should stay after posted scheduled work hours to attend to your needs? Do you not think they have lives/families also?

If you can't make the hours then find another clinic. Quit blaming others for your own problems.


Is it MinuteClinic's problem that you work 3 jobs? That is not a reason for a medical professional to stay past closing to attend to your perceived needs.

Perhaps you should find a 24 hour clinic since regular business hours are an issue for you. Your complaint is completely invalid as you chose to go somewhere whose business hours did not correspond with your personal schedule.

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