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I took my son in for a sports physical, which I had done before. You are required to pay up front, which I did.

While in the office, the nurse performs the exam, and notices an ear infection, for which she writes a prescription. I later received a bill for the sports physical, and was confused because I had paid and had the receipt. I called and was told it was an error but I would be billed for the ear infection. I inquired about that and was told that the diagnosis translated to an appointment.

I asked how this could be as it was during the original appointment and no additional time was taken.

The customer service representative just said it was policy and I was indeed billed, at a rate slightly higher than if I had taken my son to his actual doctor. While I was grateful for the discovery of the ear infection, I no longer trust CVS's billing practices and will just go elsewhere.

Product or Service Mentioned: Minute Clinic Sports Physical Medical Examination.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Nov 27, 2017.
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Anonymous
#1424344

you anonymous people must work for MC just saying

Anonymous
to Anonymous #1424436

.... looks like you’re “Anonymous” yourself. Just sayin!

Anonymous
#1397055

Lol! Everyone knows that physicals and sick visits are always billed separately, sounds like you’re just trying to get out of paying for your kid’s health expenses.

Anonymous
#1396820

Why don’t people read? Everyone wants to blame MC for charges incurred during a visit when it’s the PATIENT’S responsibility to be aware of what they will be charged!

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