Went to get a drug test for a new job it toke a hour and a half to get it done , she didnt know her password had to call her husband to get it . Then the next day she called me back she didnt get enough hair please come back this time she toke it off my head , I leave before I get out of parking lot she calls back and says we need body hair went back in and gave it to her .
The next day she calls and says paper work was wrong , she was going to let the other lady do it on Monday .
Get there on Monday she had a person from the help desk help her still not getting paper work right ,they call some one the company the call the computer system is down , they final get it done . Test is going to be shipped out on tuesday hope it get done by friday ,so I can start my new job on monday .If not i will be out of work for a week are they going to pay me for the week for jacking me around ?
Product or Service Mentioned: Minute Clinic Drug Test Procedure.
Reason of review: Poor customer service.
Monetary Loss: $891.
Preferred solution: pay me for the week of work .
I didn't like: Every thing.