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Update by user Oct 10, 2020
Sent me to the actual lab, where results were readily available..
Original review posted by user Oct 10, 2020
I have a Covid19 test performed (9/27), and paperwork indicated it would be back 2-5 days and accessible thru their MyChart portal.
I watched for results for for the next 8 days before trying to contact anyone. The access number gets me into an automated circular game with NO INFO.
Use of text also was without an answer. After three daily emails (starting on day 10), they finally left a voicemail today (day 13) telling me to go to MyChart, call the access number, or call Labcorp directly. Labcorp had me setup a portal, and I had my results in 5 minutes.
Final two days after the test (9/29), and provided to the "health care requester" (Minute Clinic). Ooops.
User's recommendation: Minute Clinic has not shown to be reliable or accessible, so try elsewhere first.
Minute Clinic Pros: Had available test window that was immediate, Drive thru testing.
Minute Clinic Cons: There was not a way to talk to real people for answers, Only circular automated phone systems that provided no answers, Online info had no way to reach a person, Did not show another way to get results when they failed.