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I have been trying since November 2016 to pay a bill for $30 to Minute Clinic, but they are making it IMPOSSIBLE. I have made several phone calls and the wait time is excessive, to the point that I had to hang up before speaking to anyone several times.

I got a letter from a collection agency (TSI) yesterday regarding the $30 and called them this morning in an effort to pay only to be asked for my phone number as Minute Clinic will call me back to collect the payment and it might take a week or longer for the call back. So I decided to call Minute Clinic again and just wait it out. 44 minutes on hold before I got to speak to someone.

Minute Clinic shows total disrespect to their clients. I will never use them again.

Reason of review: Problems with payment.

Monetary Loss: $200.

Minute Clinic Cons: Absolute disgusting billing service.

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Guest

Just mail the payment dummy.

Guest

Why in the *** didn't you just mail in payment. Now you've got a black mark on your credit report.

Except...I don't believe your story. No collection agency would refer you back to the creditor.

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