Product: Minute Clinic Customer Care Clear all filters (76 of 76 reviews match)
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Minute Clinic - Very long time waiting, and the person who is there not care how many people waiting in the line.
I SING UP US A WALK IN, WAITING FROM 5:30 PM TILL 7:00 PM, THE DOCTOR OR NURSE PRACTITIONER EVEN NOT CHECK HOW MANY PEOPLE SING IN, THE WOMAN WHO WAS IN FRONT OF ME REMIND THE DOCTOR( NURSE PRACTITIONER ) ABOUT SHE WAS REGISTERED ONLINE, AND STILL NOT COME IN.THE...
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1.0
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Minute Clinic Customer Care
I didn't like
  • Wait time
  • Three times longer wait than i was told
#1161732
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Signed in at kiosk at 11:30am for a flu shot.75 minute wait. Came back at 12:36pm, waitlist screens says 44 minutes. Instead of leaving and coming back I walk around CVS. At 1:05pm get the text notification that my appointment is coming up in 15minutes. Continue...
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Anonymous
Anonymous

You make no sense. Was the NP male or female? First you refer to the NP as “him” and state that he was seeing his “wife” ... and at the end of your sordid tale, the NP suddenl...

1.0
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Minute Clinic Customer Care
#1133612
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I checked in online.As I was waiting, I started coughing. When the employee came out of her office, she said, “If that’s you coughing, put on a mask.” No please, no good manners, just rude. I didn’t even stay.I’m not giving my money to rude people, plain and simple.
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Anonymous
Anonymous

It’s called respiratory etiquette. If you are coughing in a public place, put on a mask. Clearly you’ve never heard of the word etiquette before. The only one who was rude was...

Anonymous
Anonymous

Isn’t it YOU who has no manners, sitting in a waiting area coughing your head off, so much so that you need to be TOLD to put on a mask? They provide boxes of masks in the wai...

1.4
Product
Minute Clinic Customer Care
#1130183
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Minute Clinic - NASTY AND INCOMPETENT!!

#1068992
HORRIBLE !!! The Roosevelt Rd clinic in Chicago had the nastiest most unprofessional INCOMPETENT health care PERSON I've ever encountered. A total waste of time and money.
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Went in for TB test and reading due to convenient location.They refused to submit insurance claim (ok) then gave me invalid procedure codes for insurance reimbursement request. When I followed up to get correct code, they refused to provide.Will never use them again.
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Anonymous
Anonymous

There is no “code for insurance reimbursement” because TB tests are not covered by insurance, no matter what kind you have. They explain this during check in BEFORE doing the ...

Product
Minute Clinic Customer Care
#1110368
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Tried to go there 3 times for a quick flu shot, each time the wait was over 2 hours.That is a lot of *** minutes and wasted time. This place is terrible, you would be better off going to the emergency room for your quick flu shots. The name alone is deceptive. Also, to...
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Anonymous
Anonymous

I hope that you will never go again

Anonymous
Anonymous

Hmmmm.... obviously you do not know how a walk-in clinic operates, nor have you learned how to wait your turn. If you want to be seen IMMEDIATELY without having to wait in lin...

Product
Minute Clinic Customer Care
#1110224
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Took my 7, 5 and 2 year old kids to cvs minute clinic on DuPont Rd., in Fort Wayne, in for flu shots. Had to go to that location due to the east state blvd location of minute clinic being closed today, for some reason. Wait time says 30 minutes. That is much longer...
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Anonymous
Anonymous

It clearly says ESTIMATED WAIT TIME. Since you don't know what that means, the wait time may be longer or shorter than what the computer says. Believe it or not, there is a HU...

Anonymous
Anonymous

How long do you think it SHOULD take to give 3 young children shots? First, young kids are normally flailing around, screaming their heads off at just the THOUGHT of a shot, a...

Product
Minute Clinic Customer Care
I didn't like
  • Rude pharmacist
  • Three times longer wait than i was told
#1102573
Reply to reviews
They did a bait and switch- refused to confirm their prices over the phone and would only direct me to their online price list, when I arrived I waited 3 times longer than I was quoted and they wanted me to agree to them charging 50% more than their online price...
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Anonymous
Anonymous

Guess what ... when you rudely walk out in the middle of a visit, you still get charged. THE FULL PRICE. Be on the lookout for a bill in the mail, jerkface!

Anonymous
Anonymous

Since when do walk in clinics “quote” wait times over the phone?And FYI the website provides price RANGES, not specific exact prices.Minute Clinic is not a free clinic. If you...

1.2
Product
Minute Clinic Customer Care
#1098667
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I will NOT return to Minute Clinic, and do not recommend them to anyone...... FINAL NOTE: The Nurse Practitioners I have seen there have been WONDERFUL.....I will pass up the good care to avoid the obnoxious annoying billing errors!!!!! I hope their wonderful RN/Ps...
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Anonymous
Anonymous

Perhaps if you weren't so incredibly "obnoxious" as you admit, and listened to the automated phone system to select the appropriate option rather than hit zero repeatedly, the...

Product
Minute Clinic Customer Care
#1096095
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I made appointment online come here to check in my appointment cancelled have to sign in again says 10 minute wait hour later still not seen and lady and not going by the computer and then since someone came in wearing a nurse uniform let them cut in line of everyone....
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Anonymous
Anonymous

Would you mind rewriting your "complaint" using proper grammar and punctuation, as it is not possible to decipher 90% of whatever you're trying to say. Furthermore are you cer...

1.0
Product
Minute Clinic Customer Care
#1091869
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Then during all the time of waiting for nothing..the lady we were waiting for didn't even conduct the service. So essentially I just waisted my time for nothing and for inadequate services. I'm a frequent patron of CVS in general. Although, this was my First and definitely my LAST time using Minute Clinic...
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Anonymous
Anonymous

This is hilarious! NOW the “late nurse” shows up with a latte in hand! You really do have a difficult time keeping your story straight, and it is becoming more ridiculous soun...

Anonymous
Anonymous

Have you NEVER been late to work? Have you NEVER had to deal with a difficult individual, such as yourself, who would never be happy no matter what? Thank you for never coming...

1.4
Product
Minute Clinic Customer Care
#1087825
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