Product: Minute Clinic Customer Care Clear all filters (0 of 104 reviews match)
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I went to minute clinic at 601 n industrial bld bedford Tx the NP there was so rude! She told me i had been there 5 times and to follow up with a urologist if they diagnosed me correctly the first time i wouldn't have to go back! I did not know you can only go there...
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Anonymous
Durpa

Uh get to a hospital!! If it’s not kidney/bladder/urinary infection then you could have a STD! Go now! Don’t wait!! You might be infectious!! Jesus! What are you expecting fro...

Anonymous
Anonymous

Um hello!!! Do you know what a referral means? You need to see a urologist because whatever nastiness you have going on requires more extensive testing than they can do in a s...

Product
Minute Clinic Customer Care
#1287607
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Scheduled a TB reading for 5:30. Arrived earlier (3:30) because of a change in my schedule. Signed in on the kiosk and he wait time said 40 minutes. It’s now 5:36 and at least 2 walk ins who came in after me have been seen. I asked the doc (nurse practitioner?) and she...
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Anonymous
Anonymous

Just how do you know that the people seen ahead of you were “walk ins” ... they quite possibly had appts. Which would make sense why they were seen first, as your appt was sch...

Anonymous
Anonymous

Your appointment was in the system for 5:30. You arrived 2 hours early. Anyone who walks in between 3:30 and 5:30 will be put ahead of you in the queue. Next time, don’t make ...

Product
Minute Clinic Customer Care
#1250353
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The employees have no knowledge about any insurance. I got suck with a bill over a $100 after they distinctly told me that my insurance WAS FILED with them. I was billed 6 MONTHS AFTER I had recieved the shot. Not only that, I went a second time, thinking that I had a...
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Anonymous
Anonymous

Duh! Just because your insurance is filed does not mean that you owe NOTHING. There are these things called deductibles. Plus, not all services they offer are covered by insur...

1.5
Product
Minute Clinic Customer Care
#1248288
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We called Minute Clinic and they said we have to pay it because they provided counseling but kept referring to it as an office visit. This is really shiesty as they billed us for something they did not provide and sent it to collections after we refused to pay it....
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Anonymous
Angry Customer

WOW anonymous I'm surprised given the depth and breadth of your knowledge that your aren't busy finding a cure for cancer. How do YOU KNOW you can't decline the counseling. Wo...

Anonymous
Anonymous

You can’t decline the counseling that goes with travel vaccine visits! No licensed provider is going to just jab you with a needle and send you on your merry way. Did they not...

2.0
Product
Minute Clinic Customer Care
I liked
  • Service they provided for last minute vaccines
  • Conveinance
I didn't like
  • Destroying my credit
  • Bills they sent after visit for counseling that we declined
  • Poor customer service
#1247961
Reply to reviews
The payment will be sent to Minute Clinic and then after it is paid, they send it to collections. When I have called to discuss, the customer care is incredibly rude. I also want to laugh at all of the "anonymous" replies to the complaints. I would bet it is the...
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Anonymous
Angry Customer

Yep...another CVS troll with inside info which pegs them as an employee. Bad job hiring trolls CVS.

Anonymous
JJ

You received your “detailed bill” at the time of your visit.As far as “getting a hold of someone,” READ the bills you received. Disputes are to be sent to the company IN WRITI...

Product
Minute Clinic Customer Care
#1240787
Reply to reviews
We registered for our visit online at 2:40pm. Checked in and our name said wait 10 minutes. 4 others checked in after us. The system said that our wait was 20 minutes. Then zero for over an hour. Jackie skenderidis was the nurse that we waited 1:20 minutes for her to...
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Anonymous
Angry Customer

People lets be clear anyone on this site arguing for CVS is paid by CVS. No other person on the planet...short of the mentally ill would defend CVS unless they were getting pa...

Anonymous
Anonymous

She gets back to lunch late because she probably had patients who begged her to see them at thr beginning of her lunch break and she was nice enough to take them. The system i...

1.9
Product
Minute Clinic Customer Care
#1236230
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I had a visit to Minute clinic in New Jersey. Lady who did the tests said everything is paid and no other bills will be mailed. But minute clinic sends a bill after 2 months. I tried calling but no luck. Am really disappointed. Customer service is not very helpful and...
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Anonymous
Anonymous

LOL! Worst experience EVERRRR!!! Talk about first world problems!!!

Anonymous
JJ

Sounds like your insurance didn’t pay up, which is why you are now responsible for the bill two months later. We’re you paying attention when you registered on the kiosk and y...

1.9
Product
Minute Clinic Customer Care
#1235470
Reply to reviews
Your minute clinic, store # 1448, located at 8201 Annapolis Rd., New Carrollton, Md 20784, stinks! I live in this area and every time I go to this location I get the notion that most of the personnel that work in the pharmacy do not have any customer relation skills....
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Anonymous
Anonymous

She was probably calling back a patient and had to close the door so you couldn't hear the confidential conversation; half the time there's signs posted everywhere if they're ...

Anonymous
JJ

Well you sound like a real ray of sunshine. Perhaps if you had gone straight to the kiosk to make your “inquiry” rather than hovering over the nurse’s conversation, you would ...

1.0
Product
Minute Clinic Customer Care
I didn't like
  • Unprofessional service
#1235252
Reply to reviews
Minute Clinic on their bill did not include my payment of $25. So forced to call. Attempt 1 was aborted after about 20 minutes on hold. Second attempt I reached someone after 25 minutes. Told me to call Aetna insurance company. It is a wonder why these companies...
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Anonymous
Anonymous

Do you really not know what service you went there for? You actually need them to spell it out for you on your bill? What a ridiculous complaint!

4.0
Product
Minute Clinic Customer Care
I liked
  • Service provided
I didn't like
  • Billing statement
#1225635
Reply to reviews
NP did not ask any questions about why person was in the wheelchair...simply came out to family waiting and said we don’t do sports physicals for Special olympics people. Family explained not a Special Olympics person. NP still refused physical. Family asked for...
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Anonymous
Anonymous

How funny, someone in a wheelchair who plays sports?? Just what “sport” is he able to play, Hit the Can?What a dumb complaint!

Anonymous
Anonymous

Wouldn’t “asking questions why person is in a wheelchair” qualify as collecting medical history ... which you feel is ridiculous and unnecessary?

1.0
Product
Minute Clinic Customer Care
#1214459
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