Minute Clinic Customer Care Review from Detroit, Michigan
Checked in online at 1:42pm.Said 47 minute wait.
Got here at 2:25pm. Kiosk to check in and show wait time is clearly frozen as its now 3:16pm, wait time hasn't moved, NP still isn't back from lunch (another patient waiting here had arrived as she left for lunch at 1:40).
Two patients have left to head to other clinics.
This is unacceptable!
Review about: Minute Clinic Customer Care.
Reason of review: Poor customer service.