Product: Minute Clinic Medical Care Clear all filters (66 of 66 reviews match)
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I recently had an experience with MinuteClinic that has made me decide not to visit another MinuteClinic or CVS again.This is all related to the MinuteClinic billing structure. MinuteClinic charges a sliding fee of $89 - $129 for a wide range of services. I assumed...
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Anonymous
Anonymous

Let me get this straight... your visit cost you only $20, no? The remaining amount is not your responsibility to pay, as it is billed to your insurance. Youravk of knowledge r...

Anonymous
Anonymous

"Sliding scale??" MinuteClinic does NOT have a sliding scale - they list a PRICE RANGE for their services. You made the mistake of ASSUMING your visit would fall into the lowe...

2.2
Product
Minute Clinic Medical Care
I liked
  • Customer service representatives were kind on the phone
  • Hours
I didn't like
  • Having to deal with a bill that was billed wrong
  • Billing structure
  • Poor customer service
#1104920
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I went in for a simple cold/possibly flu like symptoms.What i received was no diagnosis and 135 dollar bill. Then came the worst part of the whole experience.... trying to pay my bill. Cant log in online, got paperwork from their collections department that couldn't...
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Anonymous
Anonymous

What kind of idiot goes to the doctor for a COLD??!!

Anonymous
Anonymous

Paying bills has become an art of rocket science with a multitude of sequential steps that few -- including this non-payer -- are unable to perform.1- Put payment in envelope....

1.0
Product
Minute Clinic Medical Care
#1088353
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Doctor at minute clinic said she would order me drops, and a refill since I would need it due to double infection. Called today for refill at noon and clinic said they'd get back to me. Four hours later, no reply. Called again and nothing was done, and they said the...
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Anonymous
Anonymous

For real ... you and I both know that the instructions on the prescription label were not written as you state. Want to prove me wrong? Take a pic of the Rx label and upload i...

Anonymous
Anonymous

First of all, it is not possible to resolve pinkeye immediately. So, your expectations were a bit unrealistic from the beginning.Second, IF you were told that the provider was...

2.3
Product
Minute Clinic Medical Care
#1083651
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Minute Clinic Medical Care Review

#682319
The minute clinic in Elmhurst is ridiculous. I signed in at 11:30am. The nurse practitioner did not see my son til after 5pm. The nurse kept every patient in the office 45mins or longer. Cvs advertise this clinic as a place to get a quick check up. I'm a nurse myself. Same day surgery don't take as long. I will never visit another "MINUTE CLINIC" again.
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I went to Minute Clinic to get help with a UTI and possible Kidney infection on Saturday 3/25/17. I was given antibiotics that were not the correct antibiotics for what I had. The PA was very nice however he said he would have to send off the urine specimen to let me...
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Anonymous
Anonymous

So you were EXPECTING a call on Monday; however, the culture results were not yet back from the lab at that time. How is this MinuteClinic's fault?

Anonymous
Anonymous

The entire point of sending off the urine culture is to determine if your UTI is susceptible or resistant to the antibiotic. There is NO WAY to determine if your antibiotic is...

1.7
Product
Minute Clinic Medical Care
I didn't like
  • No call back on promised day for correct antibiotics
#1083183
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My daughter visited the CVS Minute Clinic at 5314 NW 64th Street KC, MO on August 17, 2017. She was seen by Justin Haalberstad, NP. She had a severe earache, neck pain, and hearing loss. Justin diagnosed her with an infection in the ear canal and gave her a...
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Anonymous
Anonymous

"Permanent hearing loss"??? Oh give me a break!! You have some nerve. First, questioning a medical professional's diagnosis and choice of treatment, cutting ahead of others in...

Anonymous
Anonymous

This was not "a little girl" ... this was a grown young woman, old enough to consent to her own treatment and be seen by the provider on her own. The problem here is Mommy, wh...

Product
Minute Clinic Medical Care
I didn't like
  • Poor service and quality
#1082221
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Went into the minute clinic feeling like absolute death. I had chest heaviness, wheezing, fever, severe body aches lethargy, sore throat and difficulty breathing. It literally took me 10 minutes to get from my car to the clinic my body was so sore and weak. The nurse...
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Anonymous
Anonymous

I find it interesting that someone who supposedly feels like death would go to MinuteClinic, and also be driving a motor vehicle .... rather than calling 911 and requesting an...

Anonymous
Anonymous

MinuteClinic's guidelines are based on scientific evidence. The majority of cases of bronchitis are viral and therefore do not require antibiotics. I agree they should have do...

Product
Minute Clinic Medical Care
#1078830
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Went in suffering from the early stages of Poison Ivy.Explained to the (doctor? RN?) that as I've had Poison Ivy in the past, I knew what to expect, and it was on its way to getting a lot worse. Informed her that the only thing that has worked, and worked well has been...
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Anonymous
Anonymous

Sounds like you diagnosed yourself before even walking in the clinic door.If oral steroids were appropriate for your actual diagnosis, they would've prescribed them. The fact ...

Anonymous
Anonymous

Um, yeah, if people with APPOINTMENTS have reserved specific times to be seen, then you will be seen AFTER them. No, you will not get to take their appointment time just becau...

Product
Minute Clinic Medical Care
I didn't like
  • Precribed useless treatment for ailment
#1073770
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I said in the passed minute clinic NP had given antibiotic with a negative strep. They treated me for an acute sinus infection. She looked up my record and said I they didn't give me antibiotics. I ask if I could cancel my appointment because clearly she was not going...
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Anonymous
Anonymous

This is NOT "in the past." This is Today and Now. No licensed medical professional is going to give you inappropriate medications just because you claim to have gotten them "i...

Anonymous
Anonymous

My son is 20 years old. He has been written a Z pack by a specialist for his tonsils. Worked wonders going to get his tonsils out soon. 2 times while out of town he has visite...

1.9
Product
Minute Clinic Medical Care
#1068977
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i brought my child in to Minute Clinic to get a bug *** checked out. an infection had developed and the nurse there told me to bring him to the emergency room. Naturally I was very scared! I then proceeded to go to my child's regular pediatrician where there we were...
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Anonymous
Anonymous

NP was leaving for lunch at 3:00 pm, which is exactly when the appointment time was scheduled for. Frustrating experience. Things like this shouldn't happen with electronic vi...

Anonymous
Anonymous

MinuteClinic does not treat infected "bug bites" or whatever it was your kid had. It is not their fault you sought treatment at an inappropriate level of care. Maybe you shoul...

Product
Minute Clinic Medical Care
#1060814
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Went in with tiredness, cough, stuffy nose/runny nose, heavy feeling in chess and was told it was due to seasonal allergies.I explained coworker had same issues and had bronchitis and was taking antibiotics. Have walking pneumonia and gave it to my one year old great...
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Anonymous
Anonymous

So you had the same symptoms as your coworker yet still had a different diagnosis (pneumonia vs. bronchitis). That's why you can't self-diagnose yourself. Maybe at the time yo...

Anonymous
Anonymous

The medical professional in duty is going to diagnose you based on YOUR signs and symptoms. Whatever your coworker has is absolutely irrelevant. Perhaps you should have shown ...

1.0
Product
Minute Clinic Medical Care
#1048633
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