On May 25th I finally visited the Minute Clinic at CVS in Columbus, after frantically calling several other clinics in town to learn they were all overbooked or didn't provide walk-in appointments.
My abdomen was killing me, it felt like someone had punched it as hard as they could and it was in the bruising process. I had trouble walking, and I'd been *** blood for days; I knew it was serious.
After making an appointment with the Minute Clinic online, which didn't allow me to choose a time slot and apparently had set the appointment time for 'Immediately'; I arrive at the clinic 30 minutes later to my appointment being "timed out". Then waited 15 minutes while a fat and rude family ahead of me fiddled with the sign-in computer and flashed me dirty looks. I finally got signed in, waited another 30 minutes for their appointment to be over, while I received threatening automated emails asking me to "return to the waiting room," because they really didn't like me hanging out in the magazine isle I guess.
Finally I was called in, a blonde lady, who acted nice at first, sat me down and asked me basic medical questions, then questions about my specific problem. The only thing that happened to me that day that I would consider anything relative to Testing, is a quick blood pressure test (standard), and a urine sample.
She did all the real testing, that was of absolutely any use to me, there. I got a percentage breakdown of everything in the sample, I got mediocre medical advice, and a prescription for antibiotics. *This particular antibiotic, a member of the 'flaxin' family is one I've dealt with before. The people who make ciproflaxin have been sued several times for ruining people's tendons, causing long-term damage to their bodies. They pay off doctors to prescribe them, and in that deal the medical jokers play dumb when it comes any alternative under 30$ a bottle.* So I already knew the Minute Clinic was taking legal bribes at this point.
Towards the end of the session, she kept telling me "If it gets any worse, don't hesitate to go to the ER." She then- Let me be clear about this- She then TOLD ME *not offered, not asked* that she was going to send it to a lab for more information. She also NEVER INDICATED IT COULD POSSIBLY COST ANYTHING. She never indicated I had a choice in the matter either! - She said basically the point of sending it there was to see if I should stay on the medication she prescribed me. By the way, I paid $130.00+ on this visit, I was charged $90 just for being a new patient, and I never gave them any indication I would be a returning one. The lady knew I didn't have insurance, she even asked me if I was okay when she pulled up the final price on the computer.
Disgusting fake sympathy.
So half way through my prescription, several days later, I get a phone call. This phone call lasted literally less than 60 seconds. The woman on the other end said she had my lab results, told me what the disease was caused by, said to stay on my prescription, then hung up with an awkward sign-off.
This less-than-a-minute-long phone call sent me a bill several months later. Today I opened a letter from Quest Diagnostics. A bill for $163.86.
The letter claims that my payment is passed due, although I was never given any indication that it would cost anything, I never even knew the name of this fake diagnostics company, and I certainly never received any kind of email or mail before this one. So, if you type "Quest Diagnostics L" into google search bar, the most searched for phrase is of course "Quest Diagnostics Lawsuit," which they have plenty of for fraudulent and hidden charges.
I've been having one surprise fee after another. In this time in my life when I need to be saving money and using time to make drastic decisions, I shouldn't have to have nonsensical charges thrown at me by scam health companies.
I will never go to any CVS owned branch again, I don't care if it kills me.
Product or Service Mentioned: Minute Clinic Medical Examination.
Reason of review: Pricing issue.
Monetary Loss: $164.
Preferred solution: Price reduction.
Minute Clinic Cons: Minute clinic.