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38 comments

Update by user Mar 23, 2017

Corporate stepped in an resolved.

Update by user Mar 22, 2017

Signs of Pneumonia were clear. The Nurse Practitioner was like a robot.

Once someone has this disease, they could die. Her diagnosis of Hay-Fever, and to 'go home, prompted a full blown illness. My husband will be susceptible to getting this for the rest of his life. I just pray her recovers from this now.

We have had several episodes of this clinic being inept. I went in months ago with a fever, sneezing and coughing. The person on duty that day, told me 'everyone has it', and that was it. I went to a real doctor a day later and got antibiotics and other treatments for a bacterial infection.

Why do they not take a culture??? It is a simple process. People go to Minute Clinic because it is typically closer by, and some of us work and get at most an hour to get there, be seen and return to work.

It is a scam with unqualified people who I swear are robots! Dumb ones.

Update by user Mar 21, 2017

Do not go to Agoura Hills Minute Clinic - Virgina Thomas.

Original review posted by user Mar 21, 2017

My husband went to Minute Clinic in Agoura Hills (store #9151) last week extremely ill. The nurse practitioner did not even use her little fill in form properly and added her own symptoms in like ear ache and more.

Bottom line, she ignored his severe symptoms and brushed him off after he paid $82.00. He waited a week since this woman felt this severe illness was was her diagnosis of merely 'hay- fever' and out of dire need he went to a actual doctor today. His diagnosis is pneumonia and he is quite ill. This is not the first time at this type of nightmare in this inept place, but this time the result is severe as their inadequacies have caused a severe health issue.

Other visits it was just pathetic service and inability to transfer information given.

We are requesting a full refund as no one can give him his health back. Thanks Virginia Thomas for nothing.

Review about: Minute Clinic Medical Care.

Reason of review: Bad quality.

Monetary Loss: $89.

Preferred solution: Full refund.

I didn't like: Virgina thomas, Over charged, Poor, Incorrect information.

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Anonymous
#1371087

You want a "culture"? Then you need a higher level of care than MinuteClinic.

Take some responsibility for yourself...

just because it is "close by" and you can be seen and get back to work "within an hour" does not mean that this is the appropriate place to go if you are seriously ill. However, due to your concern about getting back to work so quickly, I do not believe you were nearly as sick as you are trying to lead everyone to believe.

Anonymous
#1312093

"Terrable" huh ... Lol oh and horrid too!

Anonymous
#1307144

Congrats getting Corporate to step in and for getting past these dumb kid trollers.

People do not realize the outlaws that are here and this site is not for anything but that.

Anonymous
#1306692

We are so glad you have contacted us and persevered through the muck of these kids on the site. May your husband recover rapidly.

Your information was invaluable to us.

So glad we could resolved this for you and so sorry it occurred.

Anonymous
#1306188

My apologies to the MinuteClinic personnel who were forced to deal with this woman. I mean, her "husband" of course. It is not easy to tolerate such difficult people on any job, especially those that will make up any complaint whatsoever in an attempt to get a full refund and walk away with free services.

Anonymous
to Anonymous #1306530

There is a formal investigation and a formal Complaint issued against the harassers on this site, with emphasis on Denver, CO. Anyone targeted by this poster or any other harassment, please contact our Corporate office for Class Action participation.

We have our own site for Complaints however we work in conjunction with this site, in that sadly many patients, land here and fall prey to violators such as the rampant poster targeting the couple yesterday, whereas we have our own site form Complaints.

Be assured the harassers will not continue for long, and on our own site you will not find these types of people and bullying. We regret that voluminous amounts of patients arrive on this site thinking it is ours, and find unsavory elements such as this recent harasser, that target the unfortunates not feeling well.

Every day in our practitioners follow nationally established guidelines to ensure that patients receive the highest level of care. Unfortunately the recent postings here brought to our attention some very pertinent and valuable information as to where we are lacking. The elderly couple was one.

We will take every precaution in the future to assure this does not occur again. We will take this as a learning experience, and a chance to prove ourselves to you and earn your trust once again.

Again to any and all of the people harassed, we offer out apologies and will take action on your behalf.

Unfortunately, as we all know there are always dangerous people out there posting. We are here for you.

We also thank the elderly woman and her husband for participating yesterday in this action in conjunction with us, and advising us of the others who have been harassed by the person in Denver, CO and not limited to that one in particular. We advise for safety reasons that you take proper precautions communicating here as this (and other) 'posters' are out to harm solely.

We regret this incident and the problems it created for our patients. Be well.

Anonymous
to Anonymous #1306535

#1306188

#1306163

Anonymous
to Anonymous #1307178

This is the bored kid.

Anonymous
#1306163

This doofus's lungs are in his throat apparently, because they are able to be cultured to diagnose pneumonia! ROFLMAO!!!!! Omg reading this backwoods banshee's tale of woe is just hysterical!!!!!

Anonymous
to Anonymous #1307145

Part 1 of 6

What Is a Throat Swab Culture?

Highlights

A throat swab culture is routinely used to test for bacterial infections like strep throat or tonsillitis.

This procedure can be performed in the doctor’s office. Your doctor will swab your throat to take a throat culture.

The laboratory will then examine and test the culture to determine if bacteria is present.

A throat swab culture, or throat culture, is a test commonly used to diagnose bacterial infections in the throat. These infections can include strep throat, pneumonia, tonsillitis, whooping cough, and meningitis. The purpose of a throat swab culture is to detect the presence of organisms in the throat that could cause infection. For example, the presence of group A streptococcus bacteria (Streptococcus pyogenes) in your throat is a key sign that you may have strep throat.

You are an ignorant poor soul. Streptococcal bacteria are very contagious. They can be spread through airborne droplets. An infected person can easily pass the bacteria on if they cough, sneeze, or share food or drinks.

The bacteria can also be picked up from doorknobs or other surfaces and transferred to your nose, mouth, or eyes.

If you have a sore throat and your doctor suspects that you may have strep throat or another bacterial infection, they may order a throat swab culture. The results of the test will help you and your doctor form a diagnosis and a treatment plan.

Anonymous
#1306141

Can you believe someone would post that about what to take a culture of?

These poor dumb souls that work for Minute Clinic.

Anonymous
to Randall #1307147

Part 1 of 6

What Is a Throat Swab Culture?

Highlights

A throat swab culture is routinely used to test for bacterial infections like strep throat or tonsillitis.

This procedure can be performed in the doctor’s office. Your doctor will swab your throat to take a throat culture.

The laboratory will then examine and test the culture to determine if bacteria is present.

A throat swab culture, or throat culture, is a test commonly used to diagnose bacterial infections in the throat. These infections can include strep throat, pneumonia, tonsillitis, whooping cough, and meningitis. The purpose of a throat swab culture is to detect the presence of organisms in the throat that could cause infection. For example, the presence of group A streptococcus bacteria (Streptococcus pyogenes) in your throat is a key sign that you may have strep throat.

Streptococcal bacteria are very contagious. They can be spread through airborne droplets. An infected person can easily pass the bacteria on if they cough, sneeze, or share food or drinks. The bacteria can also be picked up from doorknobs or other surfaces and transferred to your nose, mouth, or eyes.

If you have a sore throat and your doctor suspects that you may have strep throat or another bacterial infection, they may order a throat swab culture. The results of the test will help you and your doctor form a diagnosis and a treatment plan.

Anonymous
#1306111

What do you expect them to take a culture of? Your sneeze or cough? You're ridiculous and have no clue what you're talking about.

Anonymous
to Anonymous Los Angeles, California, United States #1306139

Throat you ***.

You just got certified for Minute Clinic.

Read what the person posted. Even if you did not red what the person posted, that is the only *** thing you could take a culture of. You need a refill on your meds,

Anonymous
to Anonymous Los Angeles, California, United States #1306143

Minute Clinic expert-

We will give you one guess what one would take a culture of!!!

Too much medical MJ?

Anonymous
to Anonymous Los Angeles, California, United States #1306144

Your brain!!!!

Anonymous
to Anonymous #1307146

Diagnosis for Pneumonia with throat Culture

A throat swab culture is routinely used to test for bacterial infections like strep throat or tonsillitis.

This procedure can be performed in the doctor’s office. Your doctor will swab your throat to take a throat culture.

The laboratory will then examine and test the culture to determine if bacteria is present.

A throat swab culture, or throat culture, is a test commonly used to diagnose bacterial infections in the throat.

These infections can include strep throat, pneumonia, tonsillitis, whooping cough, and meningitis.

The purpose of a throat swab culture is to detect the presence of organisms in the throat that could cause infection. For example, the presence of group A streptococcus bacteria (Streptococcus pyogenes) in your throat is a key sign that you may have strep throat. Streptococcal bacteria are very contagious. They can be spread through airborne droplets.

An infected person can easily pass the bacteria on if they cough, sneeze, or share food or drinks. The bacteria can also be picked up from doorknobs or other surfaces and transferred to your nose, mouth, or eyes.

If you have a sore throat and your doctor suspects that you may have strep throat or another bacterial infection, they may order a throat swab culture. The results of the test will help you and your doctor form a diagnosis and a treatment plan.

sick
Los Angeles, California, United States #1306092

Got your goat I see dumb ***. What do you do aside from posting and whining -whiner?

Boo whooooo.

I have a great idea for you. YOU too can work for Minute Clinic as a Nurse Practitioner instead of sitting on your butt crying and posting.

They make a great deal and you could pay to get your Elementary School diploma. I will buy you some tissue to cry and whine with..

Total Compensation

$105,038

https://www.glassdoor.com/Hourly-Pay/Minute-Clinic-Nurse-Practitioner-Hourly-Pay-E235992_D_KO14,32.htm

Anonymous
Denver, Colorado, United States #1306073

Hey Sick.. If you dont like what the people posting on YOUR post have to say then DONT POST ON A PUBLIC FORUM!!

Its their given right to NOT believe you. I fail to understand WHY you would just go to a clinic when just from listening to YOU post that YOU are in the health care industry. So YOU are saying that YOU couldnt tell that your hubby needed MORE then a clinic? If your hubby required a chest x-ray to determine that he was that sick, then HOW can YOU in ANY WAY condemn the clinic??

The symptoms mimicked Allergies. The nurse observed and in doing so, without a chest x-ray, that it LOOKED LIKE allergies. It REALLY sounds like YOU are just looking for something to complain about.

For someone who SUPPOSEDLY works in the medical field, even YOU missed he was that sick. YOU spend MORE time with your hubby then the nurse, so HOW did you miss it?

Anonymous
to Anonymous Los Angeles, California, United States #1306147

Wow. This is a poor soul on here.

Someone get him back to Minute Clinic.

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