Update by user Mar 23, 2017
Corporate stepped in an resolved.
Update by user Mar 22, 2017
Signs of Pneumonia were clear. The Nurse Practitioner was like a robot.
Once someone has this disease, they could die. Her diagnosis of Hay-Fever, and to 'go home, prompted a full blown illness. My husband will be susceptible to getting this for the rest of his life. I just pray her recovers from this now.
We have had several episodes of this clinic being inept. I went in months ago with a fever, sneezing and coughing. The person on duty that day, told me 'everyone has it', and that was it. I went to a real doctor a day later and got antibiotics and other treatments for a bacterial infection.
Why do they not take a culture??? It is a simple process. People go to Minute Clinic because it is typically closer by, and some of us work and get at most an hour to get there, be seen and return to work.
It is a scam with unqualified people who I swear are robots! Dumb ones.
Update by user Mar 21, 2017
Do not go to Agoura Hills Minute Clinic - Virgina Thomas.
Original review posted by user Mar 21, 2017
My husband went to Minute Clinic in Agoura Hills (store #9151) last week extremely ill. The nurse practitioner did not even use her little fill in form properly and added her own symptoms in like ear ache and more.
Bottom line, she ignored his severe symptoms and brushed him off after he paid $82.00. He waited a week since this woman felt this severe illness was was her diagnosis of merely 'hay- fever' and out of dire need he went to a actual doctor today. His diagnosis is pneumonia and he is quite ill. This is not the first time at this type of nightmare in this inept place, but this time the result is severe as their inadequacies have caused a severe health issue.
Other visits it was just pathetic service and inability to transfer information given.
We are requesting a full refund as no one can give him his health back. Thanks Virginia Thomas for nothing.
Product or Service Mentioned: Minute Clinic Medical Care.
Reason of review: Bad quality.
Monetary Loss: $89.
Preferred solution: Full refund.
I didn't like: Virgina thomas, Over charged, Poor, Incorrect information.