I have used MinuteClinic for over 5 years as a walk-in clinic between two jobs I recently attempted to do so for a really bad ear infection only to be turned away because my appointment at that point was not till 6:20 at night even though I was there at 1:12 p.m. at that time 6:20 I would be at my other job this was unacceptable to me it is a walk-in clinic I am physically there I did not make an appointment by a computer their marketing is walk-in I did as it states I walked in I requested medical attention I was denied so they are no longer a walk-in clinic they are no longer available to those that work more than one job working mom anybody who has kids and are struggling to get a doctor's appointment their customer service is no longer there for us they have let technology take over which eliminates the walk in
Product or Service Mentioned: Minute Clinic Customer Care.
Reason of review: No longer Walk in it's now actually by appointment and lie even noon when you walk in other people have made appointments online so when you walk in you're just making an appointment also you are not be seeing as I walk in.
Preferred solution: Let the company propose a solution.
Minute Clinic Cons: No longer walk in by appointment only.