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Minute Clinic - Unacceptable wait time

I registered online and got here at the exact time I was told to get here expected wait time was shown to be 45 minutes and I have been waiting have been waiting almost a hour and 20 minutes. This is absolutely ridiculous!
Company wrote 0 private or public responses to the review from 2 days ago.
2.4
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Additional Fees
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1421175
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Many people sign in - receive their expected appt time , get frustrated and leave the store with no intention of returning YET physician proceeds to call each one at the appt time and ignoring those that signed in and stayed Very poor process
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Company wrote 0 public responses to the review from Nov 29.
Anonymous
Anonymous

They “gloss right over” you? Are you not signed in on the computer just like everyone else? Oh, you must be expecting them to take you first, ahead of the other names on the l...

Anonymous
Anonymous

Ever consider that you don’t need to sit there all day like a fool? That you,too, can leave and come back later when it is your turn to be seen? Obviously, your attempt at sit...

#1410743
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Went in with an 8 day old bad sinus infection & after saying I had one robot nurse gave me nothing to help. They list sinus infections as a service & stole my time & money Don’t ever go there.
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Company wrote 0 public responses to the review from Nov 25.
Anonymous
Anonymous

How did they steal your money ... did they reach into your pocket and take it??? And your time ... did they command you to go to the clinic against your will and sit there wat...

Anonymous
Anonymous

Hahaha HEARTLESS nurse! How dramatic! Maybe she didn’t give you a prescription because you did not NEED a prescription. Many medications for sinus infections are now OTC. Mayb...

1.0
#1407757
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I went to the CVS minute clinic on River Ridge in Asheville. Although its website claims that the clinic is open until 4:30, they refused to see my grandson even though we arrived at 4:15. He had just woken up from his nap crying and I suspected an ear infection. The...
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Company wrote 0 private or public responses to the review from Nov 25.
Anonymous
Anonymous

Regardless if they would see you or not ...keep in mind you are the grandparent. Most places will not allow you to consent to medical care on behalf of a minor child unless yo...

Anonymous
Anonymous

Perhaps you should’ve shown up while they were still taking patients. Aka Earlier. It’s not a matter of “compassion” or whatever excuse you are trying to come up with. It is a...

1.0
I didn't like
  • Hours were not as posted
#1407715
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using the video chat was awesome. the dr was great, everything went smoothly....until.... you sign up on their website. if you have a CVS account on line the Minute Clinic will take that information. But somehow it took my incorrect last name. I could not make the...
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Company wrote 0 private or public responses to the review from Nov 20.
Anonymous
Anonymous

... "somehow it took your incorrect last name?" So you have more than one last name … a correct one, and an incorrect one? Well it sounds to me that if you simply provided you...

1.0
#1404393
Reply to reviews
The first time I went to the minute clinic and they just a diagnosis I thought it was just coincidence and let it go. Now fast forward a year later I went back in on emergency situation because I felt like I had the flu and they did it again! Aiken South Carolina was...
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Company wrote 0 private or public responses to the review from Nov 17.
Anonymous
Anonymous

“The antivirus”?? What’s that? And you instantly felt worse and worse? Not buying it. You’re just upset that you wanted some “antivirus” nonsense and the doc told you to go ta...

h.kitchener
h.kitchener

You apparently think that the flu vaccine will help you even tho you have been infected with the influenza virus. That assumption is not proven by any study I have seen. Actua...

1.8
#1402461
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I ended up getting a psychical for a Substitute Job in mid August. Recently (Early November) I accepted another substitute job in a different district that requires a physical. The district looked over my previous psychical form that was signed by the doctor and...
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Company wrote 0 private or public responses to the review from Nov 05.
Anonymous
Durpa

Because a lot can happen in 60 days. You could be attempting to bypass a pre existing condition that a new physical would show. No doctor is going to put their job on the line...

Anonymous
Anonymous

Was the doctor who was working the second time you went the SAME one who gave you the physical on your first visit? If not, then they are not going to sign their name to a for...

1.7
#1394314
Reply to reviews
We arrived at the clinic 10 minutes early and there was already one other person in line. We couldn’t check in until it opened. The np was there before it opened and decided to wait for the person who had signed in online even though I have the flu and my daughter has...
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Company wrote 0 public responses to the review from Nov 04.
Anonymous
Jj

Oh please! Ever think that the nurse arrived early to complete her duties required to open the clinic? Just because you arrived early does not mean she is obligated to open th...

1.3
#1393811
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No entiendo por que el 24 de octubre me cobraron 15 dolares y el 2 de noviembre me sacaron 28 de mi tarjeta de credito sun previo aviso. Martha Madero
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Company wrote 0 private or public responses to the review from Nov 03.
Anonymous
Anonymous

usted debe dinero. paga tu cuenta. ¿Entiendes ahora? ¡Hola! Mi nombre es Mike. ¿En qué te puedo ayudar? Me gustaría un bistec y una cazuela de cerezas con un lado de cartílago...

#1393522
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Minute Clinic - Worst Pharmacy department
I went to see the nurse at the clinic and she told me to get some allergy medicine. So I stayed in the line to get it and they gave me the Allegra-D 12HR I paid $24.99 and left the clinic after buying some other things. On my way home, I opened the medicine to drink...
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Company wrote 0 private or public responses to the review from Oct 26.
Anonymous
Anonymous

You “opened the medicine to drink?” But you purchased tablets. How do you “drink” tablets?

Anonymous
Anonymous

Well since you asked ... you could’ve found a rock in the CVS parking lot and tape in the stationery aisle at CVS. See, you wouldn’t have to go far at all to find those items ...

1.0
#1389237
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