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No Covid-19 Test but Advertised It Online

Minute Clinic - No Covid-19 Test but Advertised It Online
My family had the international flights today (10/25/2022) and was required to take two covid tests (one 48 hours and one 24 hours before flights) in two different labs. We had the 1st test done in M Health Fairview in Minnesota on 10/23/2022. The one with CVS Minute...
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2 comments
#2270839

If your appointment was for a rapid pcr test at the Minute Clinic, what were you doing in the pharmacy drive through lane? Did you ever bother going to the Minute Clinic which is where your test was scheduled and which is completely separate from the pharmacy????

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ID
#4102512 Review #4102512 is a subjective opinion of poster.
Location
Maple Grove, Minnesota
New Reviewer

Bad services

So I was charge extra for a visit that my insurance had paid for back in June, and the first time I called they told me they were going to send me a check in the mail. In July, I called again, and they told me I should've received it and that they would investigate then send a new check. Now they're saying I owe them after giving me a check # that they supposedly send. Which was a lie. And everyone I spoke to literally continue to give me the run and even hang up on us.

User's recommendation: Don't lie to customers, and treat them with professionalism.

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ID
#4091147 Review #4091147 is a subjective opinion of poster.
Preferred solution
Apology

Ripped off