Minute Clinic

Charged more for service that was quoted. Ear Wax Removal was quoted between $99.00 - $136.00.

Service took total of 5 minutes to remove wax from both ears. My father was charged moderate visit which was $151.96 this was unkind, mis -represented, unacceptable billing for what was told to my father and for what he agreed to pay. If unresolved I will turn you into Attorney General of Ohio and the Better Business Buerua. This is over charging and price gauging, we did not agree on this payment.

My father Gerald Montague receive Wax Removal from Minute Clinic CVS on Fulton Rd. Jackson Township, Ohio. Please return your comments.

I will wait 24 hours befor I take further steps to correct this problem.

Very upset Consumer. I was scammed by your Minute Clinic CVS Dept.

Received a bill for services because they did not bill my primary insurance properly. Blue Cross rep on the phone with me trying to reach them for almost 90 minutes and they dont answer the call. Called corporate office number and 30 minutes later no one answers and then it disconnects.

Medical care received has been good but terrible customer service if there is any billing or insurance coverage issue.

Previously they lost one of my payments ( received a bill after the NP said it was covered in full ) and I was able to reach someone who told me not to worry as sometimes it takes weeks for a payment to be confirmed, then they sent it to collections.

January 17 24 I visited the Minute Clinic on N. Ocoee St.

I was hurting like I was taking the flu. The first girl I saw was very nice and helpful the second person Doctor Jesse was rude and she did act like she did not believe a word I was saying, even though I told her I do not do drugs or alcohol. Dont even smoke. Im there to get some help because I feel like Im taking the flu.

She kept arguing with me about how many days I had felt bad and the 17th was the second day I had been hurting all through my body. I told her I could try to get in with my primary care if she did not want to give me Tamiflu I had had the flu before and I knew the symptoms she said because I was not running a fever that I couldnt have the flu, any specialist will tell you that if you have autoimmune disease a lot of times, you will not run a fever. Its because of your immune system is suppressed. I had always been totally satisfied with the doctors and the workers there and I love CVS they have always been so kind and tell yesterday January 17, 24.

I will have to find me a different option , when I get sick again, why is that American people feel like we are being treated like criminals. If youre sick, then they need to treat you. Im just sad because I had always gotten great service when I had went to CVS MinuteClinic until yesterday I hope Dr. Jessee reads this and learns from this , I try to be a strong person and a lot of times I will put on a fake face just to feel better.

Ive always tried to help people yesterday. There was no fake face today. Im feeling like Ive been ran over by a truck.

Im thankful I was able to get the Tamiflu medicine. hoping I feel better soon

Thats your quote?? Would you turn away your sick family member who needs medication??

Thats what you do!

I get frequent sinus infections. At least 4 yearly. No fevers. I know what they are and how they make me feel.

I drove to minute clinic 6:00p.m. Sick as a dog. To be told to take mucinex, use Vicks (allergic to mint, as it states on my medical record) and drink lots of water. She said youll be sick for 2 more weeks!!!

Are you kidding me?!? I begged the NP for a zPak. Its the only medication that works for me. I wasnt asking for an opioid!

Just a zpak!! I ended up seeing my family physician 2 days later. He was mortified when he checked my sinuses. Guess what?!

I got the zpak. No compassion whatsoever!

I will never step foot in a CVS.

Ever again. ( Niles Ohio)

They didn't run my insurance then started sending paper, email and text bills - I waited to see if maybe there was a delay in the insurance company processing it but they never charged the insurance. I checked my account and no EOB for minute clinic on record.

Tried to call.

. . multiple times - my record is 45 minutes waiting, then I walked away and the call was disconnected.

Tried asking for billing, then insurance, then other and got the same classical hold music.

Tried to check the website - it sends you in circles and no other way to contact them. Either pay your bill or die of old age waiting on hold.

I went to this place for my vaccines on Tuesday on 10/10/23. The check-in person, although nice, reeked of cigarette smoke to the point of making my throat itch and my nose burn.

Then, the man who administered the shots was working on the computer to enter my info.

He then got up to give me my shot, but did not sanitize his hand. When I suggested he do so, he said he was cleaning his hands all day long. I told him keyboards were notorious for germs. He didn't say anything, but he did sanitize his hands, and then he proceeded without putting on gloves and jabbed me hard.

I have never had a vaccine there that caused me such pain. I intend to never use the Minute Clinic again. There are plenty of other choices for me to go to for vaccines. I'm terminating my relationship with the Minute Clinic.

DONE. He was cold and impersonal.

They keep sending me bill for vaccination and when I called the insurance company, they even did not file a claim. I called them three times, each time waited for at least 30 minutes and listed to their boring music. I am trying to dispute this bill and tell them to submit a claim to my insurance company.