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I arrived for my 10:00 appointment and signed in as required - the technician opened the door and took the "walk-in" that had just ask me upon my arrival if I had an appointment.

I waited for 20 minutes before I was waited on and informed the technician that I was not pleased with the process of an "appointment" which is useless if a "walk-in" in taken before someone that has a valid appointment.

Only there for 5 minutes and $30 later for a piece of paper - what a joke.

The indifference for a person that has followed the rules is appalling and should be addressed to the personnel involved.

Review about: Minute Clinic Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1448671

You must have a lot of time at your job at CVS to comment about almost all of the posts. Go full time or something.

Anonymous
to JJ #1448677

You as well it seems have a lot of spare time to comment. You appear to follow that poster to comment or you are trolling the CVS line. Either way pot calling kettle and such.

Anonymous
#1447763

“Technician”???I wasn’t aware that MinuteClinic employed “Technicians.”I also find it odd that you state you were “waited on” by a “Technician.”Healthcare professionals do not “wait on” people.

Did you realize that you were at a medical clinic?Perhaps you meant to go someplace else but got lost on the way?

Anonymous
to Anonymous #1448676

Why do you have such a problem with customers at CVS? I never heard such bullying comments.

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