I arrived for my 10:00 appointment and signed in as required - the technician opened the door and took the "walk-in" that had just ask me upon my arrival if I had an appointment.
I waited for 20 minutes before I was waited on and informed the technician that I was not pleased with the process of an "appointment" which is useless if a "walk-in" in taken before someone that has a valid appointment.
Only there for 5 minutes and $30 later for a piece of paper - what a joke.
The indifference for a person that has followed the rules is appalling and should be addressed to the personnel involved.
Product or Service Mentioned: Minute Clinic Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.