Went to the Minute Clinic in Boardman, OH.. my daughter had symptoms of pink eye and runny nose.
Nurse practitioner indicated that she had conjunctivitis in the right eye, fluid behind her ear and rhinitis. The NP prescribed eye drops and said she had a virus and to take Sudafed for the rhinitis. Was told that the fluid was not an infection and it would go away. The NP didn't check her neck, kept applying hand sanitizer and was more interested in what she was having for lunch than in my sick daughter.
Two days later, the symptoms worsted so I took her to an urgent care center. The doctor said that no one should ever go to the Minute Clinic. He diagnosed her with bilateral conjunctivitis, dehydration, sinusitis, ear infection, ulcers on the back of her throat, swollen lymph nodes and fever. Told my daughter that the eye drops prescribed were a bad choice and threw them in the trash.
He also wanted a follow up the next day to check her (no charge). NEVER EVER go to the Minute Clinic.
Product or Service Mentioned: Minute Clinic Doctor.
Reason of review: Incorrect diagnosis.
Monetary Loss: $1000.
Preferred solution: Payment for visit, pain and suffering, loss of work.
I didn't like: Lack of attention, Incorrect diagnosis and treatment.