I visited the Minute Clinic on 8/30/18 at the North Myrtle Beach location (1010 Hwy 17 N at Tilghman Beach Plaza) after extreme sinus pressure had not been relieved by my usual methods in 2 weeks.
I am a healthy 70 yr old but I have seen my share of medical professionals for myself or relatives. I have never left a visit so upset.
She got on her "soapbox" (her words) to yell at me for not taking care of my allergies so it went into a sinus issue. First of all, I have been treated for allergies for years and know how to handle them. I do not take medication when I have no symptoms as I am opposed to putting unnecessary chemicals in my body. She was more interested in typing info into the computer than listening to me. She was clearly upset that her co-worker had not shown up to help with patients (not my fault).
Her main focus was on my blood pressure rather than my sinus issue. I have a primary care physician for this. Under instructions on my receipt, she again focused on my BP indicating we had discussed losing weight, exercise and diet changes to lower my BP ... none of this was EVER discussed and actually is not an issue (but how would she know). I am not overweight and swim laps and walk on a regular basis (she never gave me the chance to indicate this). After reviewing my medications, she summarized including cymbalta which I had clearly said I no longer take. When I corrected her, she yelled at me saying I told her I was.
I have had the occasion to visit a Minute Clinic a couple times over the last 10 years and my local site has wonderful people working there. However, after my experience with Carla Graham, I will never use Minute Clinic services again and will never recommend them.
Product or Service Mentioned: Minute Clinic Medical Care.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.