Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said wait is another 15 mins and one patient in front of us.
Daughter had high fever and the nurse was sipping a drink and on personal cell call when telling me the wait was another 15 mins while she finished her break. Unprofessional. Person in front of us was not waiting but apparently he was texted and was able to leave and return so since I did not know this we waited 40 mins to find out she had to finish her break and wait on the returning patient while my daughter sat there burning up. Had to leave without being seen as younger son returning from school at 230.
I feel the nurse could have taken her at 210 but she apparently and to finish her break. I feel this was pretty inconsiderate and she had no concern for my daughter. WILL NEVER RETURN AS IT SHOULD BE HOUR CLINIC. This was not my first bad experience either spent a couple other times waiting for one patient in front of me who took 45 mins.
Another time I asked if they treated for bladder infection prior to me waiting and I was told yes. Then after waiting an hour and when seen after taking temp and blood pressure etc I was told they cannot test for it. Had to pay for the visit and go to doctor the next day. I find the clinic is not convenient and service has never been too friendly.
Takes a very long time might as well go to a doctor and wait for an apt time.
Total waste of time at this clinic that is supposed to be convenient and fast.
Review about: Minute Clinic Nurse.