Started off on a bad foot with a 40 minutes predicted wait that turned into an hour and 15 minutes. Then, I simply told the NP that I wanted antibiotics for my illness (aka UTI) and she said okay.
Then she went on to insist on a urine sample that would be sent to a lab and would cost me $150. No thanks. I told her no, the financial burden that was was no good for me -- all I needed was antibiotics. Then she went on to tell me that because I wasn't going to do that, she couldn't supply me antibiotics.
EVEN THOUGH SHE HAD ALREADY SAID SHE WOULD.
Waste of time, waste of 79$ for the visit. She didn't know what she was doing.
This person wrote the review because of poor customer service at Minute Clinic. Reviewer claimed that he or she wants Minute Clinic to read this review and look into the issue (if any).
The most disappointing in user's experience was unnecessary wait, lack of attention, no action on complaint and deceptive advertising. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
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